As Pimsun Makina Otomotiv San. İç Ve Dış Tic. A.Ş., customer-oriented product and service approach is the cornerstone of our Quality Policy.

In this context, we accept and undertake;

• To meet the expectations of our customers in terms of product and service quality and to be an example in this field in our sector,
• To improve our products and processes regularly in order to increase the satisfaction of our customers,

• To determine our quality targets in a way that will ensure the highest level of customer satisfaction and to carry out all the necessary work in a team spirit to achieve these targets,
• To create quality awareness by attaching importance to teamwork and to ensure that the level is constantly raised so that all employees become more competent and able to exercise their skills at the highest level within the framework of the quality management system,
• To follow up and implement technological developments closely in order to reduce costs and increase profitability,
• To have a trust-based cooperation with our suppliers and customers,
• To ensure that risks are periodically and systematically determined, evaluated and measures are taken (when needed) in order to ensure sustainability of our company,
• To ensure that the efficiency in all processes is increased to a level that can compete at the international level in line with continuous improvement approach,
• To fulfill all national and international standards, laws and regulations that we are obliged to comply with,
• To document, certify and maintain our quality management system in a way to fulfill the requirements of ISO 9001:2015 standard,
• To review our Quality Management System and to ensure its continuous improvement,
• To be an exemplary organization that respects the society and environment we live in,
• To contribute to the country’s economy by constantly improving our business volume.

It is our priority that our quality policy is open to the access of the relevant parties, transparent, accessible and understandable.